Yes, our payment service is secure. We use Stripe for financial processing, and we do not store any information about your card. Stripe ensures bank-level security standards.

We accept payments via credit or debit cards, including MasterCard, VISA, American Express, as well as iDeal, SOFORT, Bancontact, Przelewy24, Giropay, EPS, GrabPay, AliPay, and many more. However, we do not accept PayPal or cryptocurrency and are not planning to.

Unfortunately, we cannot offer refunds as costs incurred for creating AI characters and generating voices are extremely high. In turn, our upstream providers do not let us ask for refunds for the GPU processing time used to create your AI voices and generate your AI materials. This would make it a loss-making endeavor for us. During sign up you agree to withhold your right to refund for this reason.